FAQs

If a supplier is having trouble with their supplier portal registration, what instructions can I give them that might help?

Most common troubleshooting: Check their browser and be sure to use Chrome or Mozilla, which are recommended by the B2P software provider, Jaggaer. If they are on an Apple computer, Safari security settings can cause issues.

Other troubleshooting:

Use a laptop or computer. Phones and tablet versions of browsers may cause other issues.
Check your browser to ensure it is the most up-to-date version.
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Harvard Strategic Procurement

Where can I find more information about setting up HIO / Homeland Security payments?

FAQs

If a supplier is having trouble with their supplier portal registration, what instructions can I give them that might help?

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