When I am shopping in a punchout catalog and checkout, my items do not come back into B2P. What should I do?

This normally happens when your browser settings are preventing 3rd party cookies. Please check your browser settings and enable 3rd party cookies.

If you are unsure how to check, and since each browser is a little different, please search online for exact steps.

If this does not solve your issue, please contact ap_customerservice@harvard.edu