If I create my own invoice number for a Payment Request or Non-employee Reimbursement, does it need follow a certain format?
When creating your own invoice number, follow the guidance on the PR and NR form. Exclude lower case letters, special characters, dashes, and spaces. Do not exceed 50 characters.
Most common troubleshooting: Check their browser and be sure to use Chrome or Mozilla, which are recommended by the B2P software provider, Jaggaer. If they are on an Apple computer, Safari security settings can cause issues.
Other troubleshooting:
Use a laptop or computer. Phones and tablet versions of browsers may cause other issues.