AP has noticed a growing trend of duplicate invoices. To help the invoicing process run smoothly, please remember:
- If a supplier emails an invoice to AP_Invoices@harvard.edu, the department does not need to re-email this invoice to AP.
- If you have emailed an invoice to AP and it has passed the SLA (you do not yet see it in B2P), email us at AP_CustomerService@harvard.edu for inquiry. Do not re-send the invoice to AP_Invoices.
These simple steps will reduce the number of duplicate invoices coming to AP and ensure efficient processing.